TAX NINJA USA — TERMS & CONDITIONS

Effective Date: August 29, 2026

Last Updated: August 29, 2026

Part I — Website Terms & Conditions
Part II — Tax Ninja 360 Enrollment & Program Terms

PART I — WEBSITE TERMS & CONDITIONS

1. Agreement to These Terms

These Website Terms & Conditions ("Terms") govern your access to and use of the Tax Ninja USA website at taxninjausa.com, including its subdomains, pages, funnels, forms, checkout pages, portals, and communications (collectively, the "Site"), and your purchase of products and services offered through the Site.

Tax Ninja USA is the consumer-facing brand of Tax Ninja LLC, a New York limited liability company ("Tax Ninja USA," "we," "us," or "our").

By accessing the Site, submitting information through the Site, registering for an event, or completing a purchase, you agree to these Terms. If you do not agree, do not use the Site or make a purchase.

If you purchase Tax Ninja 360, the Tax Ninja 360 Enrollment & Program Terms (Part II of this page) also apply and are incorporated by reference. Where the Program Terms conflict with these Terms as to Tax Ninja 360, the Program Terms control.

2. Definitions

"Program" means Tax Ninja 360 and any other paid program, course, workshop, or membership we offer.
"Program Materials" means training content, recordings, templates, checklists, workflows, scripts, job aids, and other materials we make available in connection with a Program.
"Tax Software" means the third-party professional tax-preparation software to which access is provided as part of an applicable Program.
"Dock Pro" and "Dock Starter" mean plan tiers of the Dock business-operations and CRM platform. Dock is not tax-preparation software. The Tax Software prepares the returns; Dock runs the business around them.
"Purchaser" means the individual or entity completing a purchase in its own name.
"you" means the person accessing the Site or the Purchaser, as the context requires.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Site or make a purchase. Our Programs are designed for tax professionals and business owners and are offered for business and professional purposes. If you purchase on behalf of an entity, you represent that you are authorized to bind that entity.

4. The Site and Its Content

We may add, change, suspend, or remove any part of the Site, including pages, pricing, availability, and content, at any time. Site content is provided for general informational and marketing purposes and is subject to change without notice. We do not warrant that all Site content is complete, current, or free of error.

5. Products and Services

Depending on the specific offer purchased, we provide:

access to third-party professional Tax Software;
owner training and educational content;
business and practice systems, templates, and workflows;
access to a digital training environment, client portal, and/or community; and
access to the Dock business-operations/CRM platform.

The inclusions, access period, and limitations of any purchase are those stated on the applicable offer page and program terms in effect at the time of purchase.

Third-party components. Some components are provided by third parties and are subject to those parties' own terms, policies, availability, and pricing. We do not control third-party platforms and are not responsible for their acts, omissions, outages, or changes.

6. Accounts, Credentials, and Access

Some areas — including the client portal, community, and program environments — require an account. You are responsible for providing accurate registration information and keeping it current, maintaining the confidentiality of your credentials, all activity under your account, and notifying us promptly of unauthorized use.

Accounts and access credentials are personal to the account holder and non-transferable. You may not share, sell, sublicense, or provide login access to any other person or entity, including employees, contractors, or preparers, except where an offer expressly permits additional named users.

7. Pricing, Payment, and Financing

Pricing. Prices are stated on the applicable offer or checkout page in U.S. dollars. Tax Ninja 360 is offered at $1,497 as of the Effective Date, with a planned increase to $1,999 on or after October 1. We may change prices at any time; a price change does not affect a purchase already completed and does not entitle an earlier purchaser to a credit.

Payment processing. Card payments are processed by Stripe through our HighLevel checkout environment. We do not store full payment card numbers. Your payment is also subject to the payment processor's own terms and privacy practices.

Third-party financing. Buy-now-pay-later or installment options such as Klarna and/or Affirm may be displayed at checkout for eligible buyers where offered by the payment provider. Availability and approval are determined solely by the financing provider under its own criteria. We do not offer, underwrite, approve, or guarantee approval for any financing option, and we make no representation that any buyer will qualify. Your financing agreement is between you and that provider, and its terms — including interest, fees, scheduling, and collections — are governed by that provider, not by us.

Allocation of responsibility. Tax Ninja LLC is responsible for delivering the products and services described in the applicable offer. The payment processor is responsible for payment processing. A financing provider, if used, is responsible for the financing arrangement. A dispute with a payment processor or financing provider does not by itself relieve you of your obligations under these Terms or the Program Terms.

Taxes. You are responsible for any applicable sales, use, or similar taxes unless we state otherwise at checkout.

Authorization. By completing a purchase you authorize the charge shown at checkout and represent that you are authorized to use the payment method presented.

Recurring charges. Certain components include recurring charges that begin after an included access period. Those charges, their amount, and their billing interval are disclosed and affirmatively authorized in the activation flow for the applicable component before any payment method is charged. See the Tax Ninja 360 Enrollment & Program Terms, Section 7.

8. Refunds, Cancellations, and Chargebacks

Refunds. A refund request for Tax Ninja 360 must be submitted to [email protected] within 24 hours after purchase. Because substantial components of the Program are digital and access may begin immediately, purchases become non-refundable after that 24-hour window, except where otherwise required by applicable law. A completed refund terminates the associated Program access, training access, and Tax Software entitlement.

Cancellation of recurring components. Recurring components may be cancelled as described in the Tax Ninja 360 Enrollment & Program Terms, Section 7. Cancellation stops future renewal charges; it does not retroactively refund charges already incurred.

Chargebacks. If you initiate a chargeback or payment dispute while retaining access to Program Materials, Tax Software, or platform access, that is a material breach of these Terms, and we may immediately suspend or terminate all access pending resolution and pursue the amounts owed. If you believe a charge is incorrect, contact us first at [email protected].

9. Communications, Email, and SMS

Transactional and service communications. When you register for an event, submit a form, or make a purchase, we send communications necessary to deliver what you requested — confirmations, receipts, access and login details, schedule and reminder notices, billing and renewal notices, onboarding instructions, and support responses. These are part of the service and are not marketing.

Marketing communications. With your consent where required, we send promotional email about our programs, events, and offers. You may unsubscribe at any time using the link in those messages or by emailing [email protected]. Unsubscribing from marketing does not stop transactional and service messages relating to a purchase, registration, or account.

Event registration. Where a registration form offers separate consent for promotional text messages, that consent is optional and separate from event-related communications. Event-related communications are sent to registrants as part of delivering the event they registered for.

SMS/text messages. Where you provide a mobile number and opt in to a text-message program:

Consent to receive promotional text messages is not a condition of purchase or of event registration.
Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out of that program and HELP for assistance.
Carriers are not liable for delayed or undelivered messages.
You may also opt out by emailing [email protected].

Recording. Live sessions, webinars, and calls may be recorded for delivery, replay, training, and quality purposes. By participating, you consent to being recorded to the extent you participate audibly or visibly.

10. Educational and Professional Disclaimers

Tax Ninja USA provides products, software access, business systems, training, and educational and business resources to tax professionals and business owners.

General training and content are not individualized professional advice. Accessing the Site, attending an event, or participating in a Program does not by itself create an attorney-client relationship, an accountant-client or CPA-client relationship, a fiduciary relationship, or an investment-adviser relationship, and does not constitute individualized tax, legal, accounting, financial, or investment advice for your specific facts or those of your clients. Obtain advice from a qualified professional for particular circumstances.

No guarantee of results. Any example, case study, testimonial, projection, or illustration of revenue, client volume, return volume, or practice growth reflects a particular situation and is not typical, promised, or guaranteed. Your results depend on factors outside our control, including your effort, market, licensing, experience, pricing, and execution.

Nothing in this Section limits our obligation to deliver the products, software access, and services you actually purchased, or entitles us to deny that those deliverables were provided as described in the applicable offer.

11. Purchaser Responsibility for Tax Practice and EFIN

If your purchase includes Tax Software access, you access and operate that software as an independent tax professional or firm, under your own Electronic Filing Identification Number (EFIN) and applicable credentials and registrations.

Tax Ninja LLC is not your EFIN holder, is not your employer, is not a service bureau for your practice, and is not your supervising firm. You alone are responsible for:

obtaining and maintaining your EFIN, PTIN, and any other federal or state credentials, registrations, bonds, or licenses applicable to your practice;
authorizing, supervising, and monitoring every preparer working within your software environment;
the accuracy, completeness, and timely filing of every return prepared or transmitted under your EFIN;
compliance with IRS rules applicable to authorized e-file providers and paid preparers, including due-diligence requirements and Circular 230 where applicable;
safeguarding client and taxpayer data and maintaining a written information security plan where required; and
your own engagement letters, fee arrangements, insurance, and client relationships.

Detailed provisions appear in the Tax Ninja 360 Enrollment & Program Terms.

12. Intellectual Property

The Site, the Tax Ninja USA and Tax Ninja 360 names, logos, and brand elements, and all Program Materials — including training content, recordings, templates, checklists, workflows, scripts, systems documentation, and course structure — are owned by Tax Ninja LLC or its licensors and are protected by copyright, trademark, and other laws.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use Program Materials for your own internal business use in operating your own practice.

You may not, and may not permit others to:

copy, record, screen-capture, download (except where a download is expressly offered), republish, distribute, or publicly display Program Materials;
resell, sublicense, rent, share, or repackage Program Materials or access credentials;
use Program Materials to build, teach, or market a competing training, coaching, or course product;
remove or obscure proprietary notices; or
use our trademarks without prior written permission, except as expressly permitted in a written affiliate or partner agreement.

We claim no ownership of third-party software, platforms, or trademarks referenced on the Site or provided as part of an offer, which remain the property of their respective owners and are subject to their own license terms.

You retain ownership of content you submit. You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display your submitted content solely to operate and deliver the Site, community, and Programs. If you post a public review or testimonial, you grant us permission to reproduce it in marketing as submitted.

13. Acceptable Use

You agree not to:

access any non-public area of the Site or any account that is not yours;
share, sell, or transfer credentials or access;
scrape, crawl, mine, or bulk-extract Site or community content;
upload malicious code or interfere with the operation or security of the Site or connected platforms;
misrepresent your identity, credentials, or affiliation with us;
harass, threaten, defame, or discriminate against other participants, staff, or instructors;
post another person's confidential information, or any client taxpayer information, into a community or shared space; or
use the Site or Programs for any unlawful purpose.

We may investigate suspected violations and may suspend or terminate access, with or without notice, where we reasonably believe a violation has occurred.

14. Third-Party Services and Links

The Site and our Programs rely on third-party platforms and services, which may include CRM and marketing automation, payment processing, video conferencing, email delivery, hosting, analytics, and business-operations software. The Site may also link to third-party websites. We do not control these services and are not responsible for their content, availability, security practices, terms, pricing changes, or discontinuation. Your use of a third-party service is governed by that party's terms.

15. Availability and Changes to Services

We aim to keep the Site, portal, community, and program environments available, but we do not warrant uninterrupted or error-free availability. Access may be unavailable due to maintenance, updates, third-party platform outages, or events outside our control.

We may modify the structure, delivery format, schedule, platform, or components of a Program where the modification does not materially reduce the overall value of what you purchased — for example, substituting a comparable platform or adjusting a delivery schedule.

16. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR THE APPLICABLE PROGRAM TERMS, THE SITE, PROGRAM MATERIALS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR ANY THIRD-PARTY PLATFORM WILL BE SECURE, UNINTERRUPTED, OR FREE OF DEFECTS, OR THAT ANY PARTICULAR OUTCOME WILL BE ACHIEVED.

Some jurisdictions do not allow certain warranty exclusions; in those jurisdictions, the exclusions apply to the fullest extent permitted by law.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST CLIENTS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SITE, THE PROGRAMS, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE, THE PROGRAMS, AND THESE TERMS WILL NOT EXCEED THE GREATER OF (A) ONE THOUSAND FOUR HUNDRED NINETY-SEVEN DOLLARS ($1,497) OR (B) THE TOTAL FEES ACTUALLY PAID BY YOU TO TAX NINJA LLC FOR THE AFFECTED SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

This limitation does not apply to liability that cannot lawfully be limited or excluded under applicable law, including liability for fraud, fraudulent misrepresentation, or willful misconduct.

WE ARE NOT LIABLE FOR PENALTIES, INTEREST, ASSESSMENTS, SANCTIONS, PROFESSIONAL DISCIPLINE, OR LOSSES ARISING FROM RETURNS PREPARED, TRANSMITTED, OR FILED BY YOU OR ANY PREPARER OPERATING UNDER YOUR EFIN, OR FROM YOUR HANDLING OF CLIENT DATA.

These limitations apply regardless of the theory of liability and survive termination. Some jurisdictions do not allow certain limitations; in those jurisdictions, liability is limited to the fullest extent permitted by law.

18. Indemnification

You will defend, indemnify, and hold harmless Tax Ninja LLC and its officers, members, employees, and contractors from and against any third-party claim, demand, loss, liability, penalty, or expense (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Site, Program Materials, Tax Software, or Dock; (b) returns prepared, transmitted, or filed by you or under your EFIN; (c) your handling of client or taxpayer information; (d) your breach of these Terms or applicable law; or (e) your marketing, claims, or representations about our products or services.

19. Force Majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disaster, epidemic, war, civil unrest, labor disruption, utility or internet failure, cyberattack, third-party platform outage, or governmental action.

20. Suspension and Termination

We may suspend or terminate your access to the Site, portal, community, or a Program if you materially breach these Terms or the Program Terms, misuse access, share credentials, infringe intellectual property, engage in fraud or abusive conduct, or fail to pay amounts owed. Where practical and appropriate, we will give notice and an opportunity to cure.

You may stop using the Site at any time. Termination does not entitle you to a refund except as stated in Section 8.

Provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and any other provision that by its nature should survive, survive termination.

21. Governing Law and Venue

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. The state and federal courts located in New York City, New York have exclusive jurisdiction over any dispute arising out of or relating to these Terms, the Site, or the Programs, and you consent to personal jurisdiction and venue in those courts.

22. Dispute Resolution

Informal resolution first. Before filing any claim, you agree to contact us at [email protected] with a written description of the dispute and to attempt in good faith to resolve it for at least thirty (30) days.

Courts. If informal resolution does not resolve the dispute, either party may bring the claim in the courts identified in Section 21. These Terms do not require arbitration. Nothing prevents either party from seeking injunctive relief in those courts to protect intellectual property or confidential information, or from bringing a qualifying individual claim in small-claims court.

23. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date reflects the most recent version. Material changes will be posted on this page and, where appropriate, notified by email. Your continued use of the Site or a Program after an update constitutes acceptance. The version in effect at the time of your purchase governs that purchase, except for changes required by law.

24. General

Entire agreement. These Terms, together with the Tax Ninja 360 Enrollment & Program Terms, any applicable order form, and checkout and activation disclosures, constitute the entire agreement regarding the Site and your purchase, superseding prior communications and marketing statements not incorporated by reference.

Order of precedence. For a Tax Ninja 360 purchase: (1) the Program Terms; (2) these Terms; (3) the offer/checkout page.

Assignment. You may not assign these Terms without our written consent. We may assign in connection with a merger, acquisition, or sale of assets.

Severability. If a provision is held unenforceable, the remainder stays in effect and the unenforceable provision is modified to the minimum extent necessary.

No waiver. Our failure to enforce a provision is not a waiver.

Independent parties. Nothing creates a partnership, joint venture, employment, agency, or franchise relationship between you and us.

Notices. We may give notice by email to the address on your account or by posting on the Site. Notices to us must be sent to [email protected] and to the mailing address below.

25. Contact

Tax Ninja LLC (operating as Tax Ninja USA)

2918 Avenue I, Suite 5352

Brooklyn, New York 11210

Email: [email protected]

PART II — TAX NINJA 360 ENROLLMENT & PROGRAM TERMS

Effective Date: August 29, 2026

Last Updated: August 29, 2026

1. Scope

These Tax Ninja 360 Enrollment & Program Terms ("Program Terms") apply to your purchase of and participation in Tax Ninja 360 (the "Program") from Tax Ninja LLC, a New York limited liability company operating as Tax Ninja USA ("Tax Ninja USA," "we," "us").

These Program Terms incorporate and are supplemented by our Website Terms & Conditions (Part I) and Privacy Policy. Where these Program Terms conflict with the Website Terms as to Tax Ninja 360, these Program Terms control.

By completing checkout for Tax Ninja 360, you agree to these Program Terms.

2. What Tax Ninja 360 Includes

Tax Ninja 360 is a professional tax-business program for tax professionals. Your purchase includes:

Professional tax software access — access to third-party professional tax-preparation software, provisioned for your practice, with an entitlement period as stated in Section 4.
Owner training and program access — training, educational content, and program materials delivered to the Purchaser, as described in Section 6.
Business and practice systems — templates, workflows, checklists, and operating documentation for running a tax practice.
Dock Pro access — an included period of access to the Dock business-operations/CRM platform at the Pro tier, on the terms in Section 7.

The inclusions in effect for your purchase are those stated on the Tax Ninja 360 offer page at the time of purchase, together with these Program Terms.

3. What Tax Ninja 360 Is Not

Dock is not tax-preparation software. The tax software prepares the returns; Dock runs the business around them. Dock does not prepare, calculate, validate, or transmit tax returns and must not be relied on for any tax-preparation, e-filing, or tax-compliance function.

We do not prepare returns for you or your clients. We provide software access, training, systems, and technology. We do not act as your preparer, reviewer, supervisor, service bureau, or EFIN holder, and we do not review, sign, or transmit returns on your behalf.

Training entitlements are not preparer seats. Unlimited preparer access within your software environment does not include, imply, or create unlimited Tax Ninja 360 training entitlements. See Section 6.

No guarantee of results. We do not guarantee any level of revenue, client volume, return volume, or practice growth. See Section 13.

4. Tax Software Access

Subject to payment and to the software provider's own terms, your Program includes access to professional tax-preparation software supporting:

individual returns;
business returns;
unlimited returns;
unlimited preparers working inside your tax software environment under your EFIN;
no additional per-preparer software fee; and
no service bureau fee.

Entitlement period. The Tax Ninja 360 tax-software entitlement runs through October 15, 2027, unless renewed or extended. Renewal communications and renewal offers are planned to begin in March 2027. Renewal pricing and terms will be stated in those communications; renewal is not automatic and no renewal price is established by these Program Terms. If you do not renew, software access ends at the close of the entitlement period.

Credentials and prerequisites. Certain Tax Software functionality, including electronic filing and production use, may require you to obtain and maintain credentials, registrations, or authorizations applicable to your activities, which may include an EFIN, PTIN, and applicable state registrations. You are responsible for obtaining and maintaining any credentials legally or operationally required for the functionality you use. Missing or inaccurate information may delay access to functionality that depends upon those credentials.

Third-party terms. The tax software is provided by a third-party software provider and is subject to that provider's license terms, acceptable use requirements, support policies, system requirements, and release schedule. We do not control the software provider's product decisions, uptime, or support.

Fees outside this Program. Fees, charges, or costs assessed by the software provider, a bank product provider, a transmitter, a merchant processor, or any other third party in connection with your practice are not included in the Program price unless expressly stated on the offer page.

5. Purchaser Responsibility, EFIN, and Compliance

You operate as an independent tax professional or firm. Tax Ninja LLC is not your EFIN holder, employer, supervising firm, or service bureau. You are solely responsible for:

obtaining and maintaining your own EFIN, PTIN, and any other federal or state credentials, registrations, bonds, or licenses applicable to your practice;
authorizing every individual who accesses your software environment and supervising every preparer working under your EFIN;
the accuracy, completeness, and timely filing of every return prepared or transmitted under your EFIN;
compliance with IRS requirements applicable to authorized e-file providers and paid preparers, including due-diligence requirements and Circular 230 where applicable;
safeguarding client and taxpayer data, including maintaining a written information security plan where required, and complying with confidentiality and disclosure rules applicable to return information;
your own engagement letters, fee arrangements, pricing, refund practices, professional liability insurance, and client relationships; and
all employment, contractor, and payroll obligations for anyone you engage.

You will not represent that Tax Ninja USA prepares, reviews, supervises, or is responsible for returns filed under your EFIN.

6. Training and Program Access — Purchaser Only

Training access is granted to the Purchaser.

Additional staff, employees, contractors, or preparers who work inside your software environment do not automatically receive separate Tax Ninja 360 training entitlements. Unlimited preparer software access is a software-environment right; it is not a training-seat right.

Training access, portal credentials, and community access are personal to the Purchaser and non-transferable. You may not share credentials, provide access to another person, or record, redistribute, or reproduce training materials for use by others. Where the Purchaser is an entity, the entity must designate one named individual as the training seat holder; that designation may be changed only with our written consent.

Ongoing access and live sessions. Tax Ninja 360 program and training access are ongoing. Live training sessions will continue to be offered. We do not guarantee any minimum number, frequency, cadence, or duration of live sessions, and we may adjust the schedule, format, instructors, sequence, and delivery platform. Session recordings that we make available will be maintained in the Tax Ninja portal, subject to continued operation of the Program and portal and to your account remaining in good standing.

There is currently no separately offered training-only or additional-seat product. If we later offer one, it will be governed by its own terms and pricing at that time.

7. Dock — Business-Operations Platform

Nature of the component. Dock is a business-operations and CRM platform used to run the business around your tax practice — client intake, pipeline, scheduling, follow-up, communications, and reputation workflows. It is not tax software. See Section 3.

7.1 Included Dock Pro Period

Your purchase includes 60 days (two months) of Dock Pro, beginning on the date you complete Dock activation. Dock access is not automatic on purchase; you must complete the activation process, which includes providing the information the platform requires and authorizing the recurring billing terms described in Section 7.3.

7.2 Honest-Review Bonus — Additional 30 Days

If you complete the qualifying review or feedback process within 7 calendar days after Dock activation, your included Dock Pro period is extended by an additional 30 days, for a total included period running through Day 90 from activation.

Eligibility for this bonus depends only on completing the review or feedback process. It is not conditioned on providing a positive review, a five-star or any particular rating, or favorable sentiment, and your rating or opinion has no effect on whether the bonus is granted. We ask only for your honest assessment.

If you publish a review on a third-party platform in connection with this bonus, you must disclose that you received an incentive in the review, in a clear and conspicuous manner consistent with applicable advertising and endorsement disclosure requirements, and you must comply with that platform's own review policies. Where a platform's policies prohibit incentivized reviews, we will accept a direct feedback submission to us instead, and the bonus is granted on the same terms. We may verify completion before applying the bonus.

7.3 Automatic Transition to Dock Starter — Recurring Billing

When your included Dock Pro period ends, your Dock access automatically transitions to the Dock Starter Plan at $97 per month, billed to the payment method you authorize during Dock activation, recurring monthly until you cancel.

If no review bonus is earned, Dock Starter billing begins after the initial 60-day included period.
If the review bonus is earned, Dock Starter billing begins after the extended 90-day included period.

These recurring billing terms — the $97 monthly price, the monthly billing interval, the date the first charge will occur, the automatic-renewal nature of the plan, and the cancellation method — are disclosed to you and affirmatively authorized by you during the Dock activation process, before any payment method is charged. Your authorization at activation is your consent to the recurring charge. We will also send a reminder notice before the first Dock Starter charge occurs.

Dock Starter provides a reduced feature set compared with Dock Pro. Features available only at the Pro tier will no longer be accessible after the transition.

7.4 Cancellation and Data

You may cancel future Dock Starter renewals at any time by emailing [email protected], or by using any cancellation mechanism made available in your Dock account. Cancellation stops future renewal charges; it does not refund charges already incurred. If you cancel during your included Dock Pro period, you retain access for the remainder of that included period and no Dock Starter charge occurs.

Data export. Following effective cancellation or termination of your Dock subscription, you will have a 60-day data-export window in which to export your data. After that window, customer-accessible data may be permanently deleted and recovery is not guaranteed, subject to applicable legal requirements and the underlying platform's retention and backup practices. You are responsible for exporting your data within the window.

7.5 Metered Services Are Never Included

Usage-based services — including SMS/MMS messaging, telephony, AI usage, and usage-priced email — are not included in the Program price, in any included Dock Pro period, or in the Dock Starter monthly price. Those services are billed to you from first use at the then-current rates, and you must provide separate consent before first metered use.

7.6 Separate Platform Terms and Data Separation

Dock is provided subject to its own platform terms of service, acceptable use policy, and privacy practices, which you accept at activation.

The Program does not transfer your client records, tax documents, or return information into your Dock workspace. Provisioning uses only the business and contact details necessary to create your workspace. You are responsible for any client data you choose to enter into Dock and for obtaining any consents required to communicate with your clients through it.

8. Digital Access, Portal, and Community

Program delivery may include a client portal, course environment, live sessions, replays, and a members' community.

Access is personal, non-transferable, and limited to the Purchaser.
You are responsible for your credentials and for all activity under your account.
You may not record, screen-capture, download (except where a download is expressly offered), republish, or redistribute Program Materials or session recordings.
You may not post client or taxpayer information, or any other person's confidential information, in the community.
You will treat other participants and staff professionally. Harassment, discriminatory conduct, spam, solicitation of members for unrelated offers, and recruiting for competing programs are prohibited.
Live sessions may be recorded. By participating, you consent to being recorded.

Availability. Digital access depends on third-party platforms. We do not promise uninterrupted or error-free availability, and access may be affected by maintenance, updates, or third-party outages. We may change the delivery platform or format where the change does not materially reduce the overall value of the Program.

9. Program Fees and Payment

Price. The Program price is $1,497 as of the Effective Date, with a planned increase to $1,999 on or after October 1. A price change does not affect a purchase already completed and does not entitle an earlier purchaser to a credit or refund.

Payment. Card payments are processed by Stripe through our HighLevel checkout. Buy-now-pay-later or installment options such as Klarna and/or Affirm may be presented to eligible buyers where offered by the payment provider. Approval is determined solely by the financing provider; we do not guarantee approval, and any financing agreement is between you and that provider.

Recurring charges. The only recurring charge associated with Tax Ninja 360 is the Dock Starter subscription described in Section 7.3, which is authorized separately during Dock activation. The $1,497 Program price is a one-time charge.

Non-payment. If a payment fails, is reversed, or is charged back, we may suspend or terminate Program and platform access until the balance is resolved.

10. Refunds and Cancellation

Refund window. A refund request for Tax Ninja 360 must be submitted to [email protected] within 24 hours after purchase. Because substantial components of the Program are digital and access may begin immediately, purchases become non-refundable after that 24-hour window, except where otherwise required by applicable law.

Effect of a refund. A completed refund terminates the associated Program access, training and portal access, Tax Software entitlement, and any included Dock Pro period.

Dock Starter cancellation. Cancellation of the recurring Dock Starter subscription is governed by Section 7.4 and is separate from the Program refund window.

Chargebacks. Initiating a chargeback while retaining access is a material breach and may result in immediate suspension or termination of all access pending resolution. Contact us first if you believe a charge is incorrect.

11. Term and Changes to the Program

Program and training access are ongoing as described in Section 6. Tax Software access runs through the entitlement period in Section 4. Dock access runs as described in Section 7.

We may adjust the curriculum, session schedule, instructors, sequence, or delivery method, and may substitute comparable content or platforms, provided the overall value of the Program is not materially reduced.

12. Intellectual Property and License

All Program Materials, systems, templates, workflows, recordings, and the Tax Ninja USA and Tax Ninja 360 brands are owned by Tax Ninja LLC or its licensors. We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use Program Materials for your own internal business use in operating your own practice during your access period.

You may adapt provided templates and workflows for use inside your own practice. You may not:

resell, license, share, publish, or repackage Program Materials;
use Program Materials to create, teach, or market a competing training, coaching, mentorship, or course product;
provide access to any third party, including staff, contractors, or other preparers, except where a specific material is expressly designated for use with your own clients or staff; or
use our trademarks or brand assets without prior written permission, except under a separate written affiliate or partner agreement.

We claim no ownership of the third-party tax software, the Dock platform technology, or any third-party trademarks, which remain the property of their respective owners.

13. Disclaimers

Training and educational content are general and do not constitute individualized tax, legal, accounting, or financial advice for you or your clients, and do not create an attorney-client, accountant-client, fiduciary, or investment-adviser relationship. You are responsible for applying professional judgment to your own facts and to your clients' facts.

No earnings or outcome guarantee. Any figure, example, case study, or testimonial describing revenue, client counts, return volume, or growth reflects a specific situation and is not typical, promised, or guaranteed. Your results depend on your effort, experience, market, licensing, pricing, and execution, all of which are outside our control.

Nothing in this Section relieves us of the obligation to deliver the software access, training, systems, and platform access actually included in your purchase, or permits us to claim you may not rely on the products and services you bought.

14. Suspension and Termination

We may suspend or terminate Program access, without refund except as provided in Section 10, if you: share or resell access or Program Materials; misrepresent your credentials or eligibility; violate Section 8 community rules; infringe our intellectual property; use the Program or Materials to build or market a competing offering; engage in fraudulent, abusive, or unlawful conduct; or fail to pay amounts owed. Where practical and appropriate, we will provide notice and an opportunity to cure.

15. Limitation of Liability and Indemnity

The disclaimer of warranties, limitation of liability, and indemnification provisions in the Website Terms & Conditions (Part I) apply to the Program and are incorporated here, including the aggregate liability cap of the greater of $1,497 or the total fees actually paid to Tax Ninja LLC for the affected services in the preceding twelve months. Without limiting those provisions, we are not liable for penalties, interest, assessments, sanctions, professional discipline, or losses arising from returns prepared, transmitted, or filed by you or under your EFIN, or from your handling of client data.

16. General

Governing law (New York), venue (courts located in New York City, New York), dispute resolution, changes to terms, assignment, severability, and notices are governed by the corresponding provisions of the Website Terms & Conditions (Part I).

Order of precedence for a Tax Ninja 360 purchase: (1) these Program Terms; (2) the Website Terms & Conditions; (3) the offer/checkout page.

Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution — survive.

17. Contact